Consultancy is a professional service employed to close the performance gap that a client faces ranging from the provision of a total solution to a specialist technical support. The consultants’ role is to assist their client without taking over the control of the problem. Good consultancy involves providing advice in such a way that it enhances the client’s ability to solve their future problems and challenges – empowerment – teach how to fish!
Why do organizations need consultants?
- - Perceived need for expertise/knowledge to deal with an existing situation.
- - Evaluation and assessment of what is happening.
- - Need for an outside/independent opinion.
- - Managing the introduction of change
- - Diagnosing & recommending action to deal with problems (conflicts, under-performance, poor morale, customer complaints, etc.